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Due to an unfortunate fire, our CitiFinancial branch, located at 831 North May Street in Thunder Bay, Ontario, is temporarily closed. We have set-up an alternate location at 393 Main Street, at Fort William Road, Unit C1A, Thunder Bay, ON. For information please call 866-915-9423 while we work to determine a permanent solution. We apologize for any inconvenience and appreciate your patience.

Payments can be made through your CitiFinancial Online Account where you can register to make web payments or online payments through your bank. Please contact us at 866-915-9423 if you are unable to make your payments using either of these two methods.

To complete a loan application, please visit our Online Loan Application.

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CitiFinancial offers customized loan solutions to help you get the money you need, when you need it. Here's what you need to know to get started:

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Complete a secure Online Application and receive an instant decision. If you qualify, your application will be sent to your local branch. You can check your Application Status online.


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A CitiFinancial loan specialist will be in touch with you to design a customized loan solution to fit your needs. They'll work with you to determine how much you can borrow and a manageable payment term.

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Now you have your money and some peace of mind. You're ready to register for Online Account Management so you can always be in control of your loan. When you register, opt-in to receive our email newsletter for updates and tips.

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