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IMPORTANT INFORMATION: In the event of a Canada Post strike, customers will need to make other arrangements to provide loan and mortgage payments on time. Register for AutoPay now, or make payments online through Online Account Management, in-person at your local branch, or as a bill payment or ATM payment through your financial institution. If you'd like to check the balance of your CitiFinancial account or confirm payment amounts or due dates, please contact our Customer Care Centre at 866-915-9423, Monday - Friday from 8 a.m. - 8 p.m. EST. Thank you for your understanding.

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CitiFinancial offers customized loan solutions to help you get the money you need, when you need it. Here's what you need to know to get started:

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Complete a quick and easy online loan application and you could receive a decision in minutes. If you qualify, your application will be sent to your local branch. You can check your application status online.


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A CitiFinancial Lending Specialist will be in touch with you to design a customized loan solution that suits your needs and budget. They'll work with you to determine how much you can borrow and a manageable payment term.

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